I just ordered a tree and paid for it with PayPal. I am super excited! ... Have ordered trees from you guys for years!... Be well, Gregory (New York)
This is Inge from Pennsylvania. I got your card a little while ago, though I needed no reminder because I have been looking forward to ordering another of your beautiful trees, which I have just done today. This year we will really try to take a digital picture for you. Hope you have a successful season and a wonderful Christmas. (By the way, I just caught it on the website this year, but I was surprised to learn that you use coppicing on your trees. )
Thanks for your message. We LOVED the tree that came last year! So the same again. Happy Thanksgiving. Carol (California)
Thanks, guys. Our tree actually arrived yesterday and it is up, unwrapped and in water before me now. Mary Jo says it is the prettiest one yet and I agree. I appreciated too that the bottom had a slight curve to it. I cut that off and explained the copping process to her and she is taking it to school today to show the science teacher who might be able to use it as a lesson to her students. Yaw'll have this down to a science.
I don't know how others do it or if this is what yaw'll recommended, but it is such a joy to stand the tree in the stand and unwrap it from the top, letting each layer of limbs fall out and into place. It is almost like the tree is being born/coming to life before one's very eyes. Beautiful... I hope you and yours have a most merry Christmas and a happy and prosperous New Year. Bill (Florida) P.S. Continue to identify and cultivate those values you and your employees have in common to make it easy (even fun!) for them to expend their discretionary effort to keep Tannenbaum growing as beautifully as do your trees!

Well, we got the tree. It is so fabulous I am speechless...I will be getting my tree from your farm from now on. I stare at it all the time. It's so lovely. Thank you so much. All the way from Washington .... to Virginia. Who knew! You guys are great ... Merry Christmas! Lisa
WHAT A BEAUTIFUL TREE!!!! It arrived late yesterday afternoon, so we just cut some off the bottom, opened it up, put it in the stand with water and left it on the back deck last night. This morning when I went outside, I thought I had been transported to the Great Northwest! The smell was so strong and fresh, honestly unlike any Christmas tree I think I have ever had in my life. I couldn’t be more pleased. The only thing is UPS broke the crown out of the tree. The driver apologized for it when he arrived, as someone had tried to tape it back together. They broke about 8 inches down the trunk. It is no issue at all. I can fake it.
The holly wreath arrived on Friday, which is lovely…..and dangerous, and the 3 evergreen wreaths arrived today, and you did a beautiful job on them. They all arrived in great shape and just as fragrant and fresh as the tree. Tomorrow the garland should be here and then I will be all set.
Tonight we will decorate the tree. My only disappointment is that I didn’t do this several weeks ago so I could enjoy this incredible tree and greenery longer. Once I have it all done, I will take and send pics. Again, thanks for everything. Happy Holidays, David (Florida)Hi all- Last year, I have to admit, I cheaped out when I saw Noble Fir trees at Lowe's and purchased it there... the worst tree ever! It was dry within days of being up and I had to take it down the day after Christmas. that being said I will never stray from you again! I would like to put my order in for an 8ft Natural density tree. It will feel like a real Christmas with your tree in the family room! Donna (New Jersey)
Thanks for your note…I appreciate all the preparation and time to create your beautiful wreaths and then to ensure their timely arrival at there destination. I always receive so many compliments from the recipients. One individual, who I had not previously sent one to, was totally overwhelmed. He told me he had never seen (or smelled) such a fabulous wreath! …Thanks again for your evergreen creations, these are always the best gifts. I truly appreciate you and your creativity. Happy New Year! Joanne (Ohio)
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Classic Old World charm brought to you by Udo & Bess
Thank you very much for this beautiful tree. We hope you kept a piece of DNA so you can clone this one next year! Udo (North Carolina)
The trees arrived in time, late Friday afternoon. I was mainly worried because I knew you were having bad weather in your area. We went to Monterey Monday to put the little one up. It looked so cute and my friends were delighted. Thank you so much. Our tree is exquisite. We haven't decorated it yet but it is indeed a winner. Slow down and enjoy your holidays if possible. Eileen (California)
I just wanted to let you know that I received our tree yesterday and how beautiful it is! I am so pleased with your selection and wish you and your establishment all the best and the Happiest of Holidays. Sincerely, Carri (Colorado)
Nice to hear from you!! I would like to try your Nordmann fir tree this year. I don't remember what height I ordered last year, but it was a good height, so I'd like to order the same height… Thanks as usual for you beautiful trees! Popi (New York)
Thanks once again for the reminder e-mail! It just wouldn't be Christmas without a fresh, beautiful Christmas tree from Tannenbaum…so we're e-mailing you once again to place our order for another 7-8 foot, natural density, noble fir Christmas tree. Thank you again for providing such outstanding service and beautiful trees! It's what keeps us coming back year after year! THANK YOU! Have a very merry Christmas and a Happy New Year! Joe & Michele (California))
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Each international treasure catches the eye on this narrow natural noble
I love the look of the natural noble - the natural gives plenty of room for the ornaments to hang properly. I collect Polish glass ornaments - my friend's mother started my collection years ago and she and I have been adding to it each year. We have traditional Polish ornaments like the pickle, chimney sweep and pretzel and we have lots we've collected to commemorate special events or vacations. For example, you can see the Parthenon ornament in the picture - we went to Greece for our honeymoon. As usual, this year's tree was absolutely perfect - exactly what I was expecting. Thanks so much! Until next year!! Suzi (Texas)
Our tree arrived this afternoon. It looks great! As I mentioned previously to you, they don't sell Noble Firs in Wisconsin, so this is a great treat for us. Have a great holiday season. Mike (Wisconsin)
Just wanted to thank you for the beautiful tree and wreath! The tree is big and beautiful!!! Please keep me on your tree list for next year. You're the best! Happy Holidays! Leslie (California)
This NORDMANN FIR certainly is impressive!
It’s Foster in Virginia. I just wanted to let you know that I got the tree the same day we talked. It looks great, I hope to get you pictures soon. I already know what I want for next year ... The Christmas party is this weekend at the house and I cannot wait for people to see the trees..Have a great holiday! Thanks, Foster
I enjoyed my tree so much last year that I just ordered another 7-8 foot medium density Christmas tree & Thank you, Michelle (Florida)
John called with a special request on how I might compose his wreaths this year. I had fun custom arranging them to fit his needs and was very pleased to hear of his satisfaction. Here is what he had to say:
I waited until today (the 1st, as is my habit) to open the box and put the wreaths up. They are absolutely stunning - so sumptuous and rich and lively. The composition and color are perfect. Prior years were great but these set a new standard. I'll try to snap a picture or two when the lighting's right and we have a little snow. Thanks much for the special attention and timely delivery (they were still moist in the box). Best of... John R. (Michigan)
I would like to place the same order this year. It couldn't have been easier! I can use paypal again. Janis (Louisiana)
Chevy wishes you a meowy Christmas! (Thanks, Gretchen :)
Let's just cut to the chase ----- do all your trees come with a little extra something? JUST KIDDING! Meet our Chevy, short for Chevron, which is where my husband rescued this fellow. He weighs over 7 pounds so these pics speak volumes for the sturdiness of your trees. Since this is Chevy's new most favorite napping spot, I'm open to suggestions on how to decorate around him! Y'all take good care in all of your business of the Christmas season! Gretchen (Alabama) P.S. Of course the tree is beautiful and smells oh-so-good!
Our tree arrived on the 20th, and I am just thrilled! It is exactly what I wanted and the size is perfect for the place it will be standing. It is so green and fresh...none of those dead needles having to be shaken out. I will admit that when it arrived I was a little hesitant about what it would look like, but you guys are tops for packaging trees to arrive intact. My husband cut a small slice off the bottom and we stuck it in a bucket of water for a few hours. When we removed the plastic and string, it unfurled like Old Glory!! It is so fresh that the branches just assumed their natural shape within minutes...and no broken branches. Thank you so much for helping make this a very special Christmas. We look forward to doing business with you again in the future. Happy holidays! Rita (Texas)
A couple years ago I ordered a tree from you and I have to say you have great quality when it comes to your trees! I am interested in getting another Noble Fir but needing a tree around 9.5 ft tall &..can you help me with this? If so I would like to order ASA. I appreciate your help and happy holidays! Sincerely, Jeff (New York)
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Jazzed up and whimsical - Louisiana style!
Got the tree today, it is BEAUTIFUL! Unfortunately, the wreath and garland didn't arrive with it. I grilled the UPS man and he insisted that it wasn't on the truck. Perhaps with the weather and all, the other two parcels just got left behind or something... I thought I'd wait a day or two before I started worrying about it. I'll let you know if it's not here by Wed., perhaps you can check on it for me if you have power any time soon...I hope your weather is better soon! Leigh (Loiusiana)
Footnote: Wreath and garland arrived the next day.
Thank you so much for the beautiful trees you sent to my two daughters and me. This is the best tree I've ever had. It didn't even need ornaments--just lights and glass icycles. We are all going to order again next year. Thanks again. Joanne (California)
For 4 years now, my family has enjoyed your beautiful trees and we are looking forward to another wonderful Christmas with your tree as the centerpiece. Thank you again, Pamela (Florida)
Hi there! I would like to order a Noble fir Christmas tree again this year - You've done this for me for the past 3 years and I love your trees! I can't find a tree down here that comes close to the ones you've been sending me... Thank you VERY MUCH! Susan (California)
Sparkling Southern Belle
You guys are Awesome!!I have NEVER had a more beautiful Christmas Tree. The tree shipped fresh and beautiful. The entire process from ordering to arrival was seamless. My fantastic Noble Fir held EVERY ornament I have in my collection proudly and with grace. I cannot begin to tell you the feelings stirred in my heart to see such a beautiful Christmas tree. I assure you I will order my tree every Christmas. I thank you from the bottom of my heart. Sincerely, Paul (Georgia)
Just wanted to let you know we received our box today by ups. The box smelled wonderfully fragrant when opened and the wreath is just beautiful! Put it up on my door right away. The box was lovely and moist when I opened it. Nothing was squashed. I can't wait to use those greens, the holly berries are so big and red!! Thank you so much for all your help and the trouble you took to make it so beautiful. Have a wonderful holiday and enjoy your winter wonderland. Terri (Florida)
I'm already planning for my Christmas Tree this year, last year's tree was beautiful! This year we're in a new house and I can have a taller tree! I have very tall ceilings and nice size rooms. What sizes are available to order this year? Meridith (Tennessee)

Hello everyone at Tannenbaum! Yes, again it is time to order my tree and I'm so excited!! I wanted to take a minute to let you know how much I enjoyed my tree last year. Since being lucky enough to find your web site last year, I don't foresee that I will ever go back to anything but a noble fir tree. Experiencing my first Tannenbaum Noble Fir Christmas Tree was wonderful. I'm spoiled! My tree arrived exactly on the delivery date requested which was GREATLY appreciated. The minute I received it, I put it in my stand, cut the netting and the limbs immediately sprung into a classic tree form. I literally gasped! Did I hear a chorus of angels sing...?!! The tree was a beautiful deep blue/green color and the pine fragrance was refreshing and enduring. Most importantly, my collectible ornaments actually hung from the limbs throughout the holiday season which was a definite rarity compared to trees found on the east coast. Again, thank you for a great experience last year! With having such a positive experience with a Tannenbaum tree last year, I am taking the "plunge" and ordering a "wide tier" tree this year. I'm a little nervous about it but I'm sure this tree will be as beautiful and the limbs as strong as the one from last year. Any advice on this tree is greatly appreciated. Happy Holidays to everyone at Tannenbaum! Theresa (Georgia)
Later on Theresa wrote:
I wanted to let you know that my tree arrived and it is beautiful!
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This tree amply displays cherished family collectibles
Our tree arrived late yesterday in perfect condition! Getting a beautiful tree has never been easier! Since it is soooo fresh and the trunk cut does not appear sealed, do we still need to make a fresh cut? We put it in water in the stand yesterday and it didn't seem to drink much but are wondering if that's because it's so fresh. Thanks again! Joan (California)
I hope you all have had a good year. I have ordered my tree and I'm hoping I will get the first tree you send this year. I noticed you have taller trees available this year and I am going to check and see if we can order one for the lobby of our building. Noble Firs are the most beautiful trees you can have for Christmas and I have never been disappointed with a tree from Tannenbaum. Hope you have a good holiday! Larry (New York)
Thank you for calling me back, especially at such a busy time. The wreaths and christmas tree came, both are beautiful and smell heavenly, the tree is relaxing now and my dog Bella is getting used to it, hopefully she won't eat ornaments off it this year... When I decorate it I'll send a picture. I hope the floods subside and you won't have any more natural disasters. Merry Christmas and a Happy and Prosperous New Year to you, your family and friends. Anna (New Jersey)
'Personality-plus' shimmers through this natural density noble
Wanted to let you know that everything worked out fine. UPS delivered the tree on Wednesday and placed it on our lower back deck - a friend stopped over on Thursday and put the tree in water in our garage. Saturday we came back to Columbus and I untied the tree.....Sunday, I re-cut the tree, placed it in a five gallon bucket of warm water with floral preservative added and brought it into the house to relax (after a few more hours in the garage) - the first day it drank two gallons of water (we keep it in a five gallon bucket), and then another two gallons yesterday....it will probably slow down today. The tree is just about as close to perfect for us as you can get. The height is a little tall but we can cut it down without impacting the tree's look. The narrowness and openness are wonderful...and of course the color and fragrance are superb. Thanks so much for picking out such a great tree for us. We currently have 1600 lights on it and I'll probably finish today - using another 300 hundred....I'll send you photos.....I PROMISE! Thanks so much....have a great season. Best, Jim (Ohio)
Howdy From Glendive Montana!! I'm wondering if you might have any trees available this year with your bad weather? We are flexible on the type of trees and also the price. It would seem that you have an almost impossible degree of difficulty. We are spoiled with your product and love them IMMENSELY. Let us know what we can do to get three of your 5'-6' trees. We could use a medium density for this weekend, and two natural densities for Christmas Eve for our church please. Let me know what if this can be done this year? Floyd
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Streams of ribbon and twinkling lights
My absolutely fantastic, gorgeous tree arrived a day early, which was great because someone was here to receive it, and no one would have been here tomorrow! It truly is beautiful! Thank you! Merry Christmas and Happy New Year! Alice (California)
We received our tree promptly, and I appreciate the timeliness. I do have a concern... We ordered a 7-8 foot natural, and I can't go higher than 8 feet because of my tree topper and ceiling height. The tree is just over 7 feet, and the branches are particularly scarce this year. But what makes the tree even smaller, the lengths of the branches are terribly short. Most are not longer than my arm (and I am a small person). Please let me know how I need to order in the future to avoid this mistake. Unfortunately, more ornaments then usual will not fit on this tree. I still enjoy your trees, and I am referring your website to some parent at my children's school who requested it after I told them about your tree farm and company. Any advice would be appreciated. Sincerely, Monica (California)
We were disappointed to hear this... having said that, natural nobles are the most difficult to predict because they are not pruned like the medium or full densities are. It's up to Mother Nature to decide how they will grow. Monica most likely got a narrow noble - a wide natural would have given her more branch length. I was ready to email her that I would make a note of this and guess what? I then got another email from Monica...
The trees always have and always will look good with the ornaments. I love the natural look. I wasn't able to fit as many this year, but that is OK, the tree still looks lovely. It would be great if you make a note in my file that I like wide naturals. You and Mark are wonderful to do business with, and I enjoy buying my trees from you and will continue to do so. I will also continue to refer as many people as I can to your company. Thank you for taking the time to check things out, and I wish both you and Mark a wonderful holiday and a Merry Christmas. Hopefully you can get a little rest now!!!!! Sincerely, Monica
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Bubble lights & garland provides this retro theme
Beautiful tree actually arrived on December 6. Thank you so much... Oh! One thing I did do last year was to get a length of PVC (1" diameter, I believe, about 5 feet in length) and when it came time to add water to the base, I simply pushed the bottom of the PVC through the limbs and into the stand and saved having to crawl under the tree to water it. Got below 70 last night for the first time since April so we'll probably have a mild/sunny Christmas. Hope yaw'll's is happy and prosperous. Bill (Florida)
I just want to thank you so much for the beautiful wreath. It came today and it is just gorgeous! I think you've outdone yourself - it is just fantastic - it smells wonderful and I love it! Thank you - it's heavenly. I hope you have a Merry Christmas and a very Happy New Year. Joanne (Ohio) Just wanted to let you know that the wreath and the tree arrived last Friday. Both are beautiful. Thank you so much. Looking forward to next year. Happy New Year and Merry Christmas. Terry (California)
The wreath was incredible: you really outdid yourself this year and I got that comment from many of the recipients. Thank you again for taking the time to create such masterpieces. The wreath is a true work of art and the fragrance permeates the house. Merry Christmas! Best regards, Joanne (Ohio)
The tree arrived yesterday and it came through in great shape. It surpassed my expectations and I appreciate your efforts. Thanks! Bob (Maine)
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Monty enjoys the enticing fragrance of a natural noble at Holly Hill
We've been working with a lovely couple and their crew at Holly Hill Orchards in Olympia, Washington. They grow the most beautiful holly trees. What a pleasure to have crossed paths with these folks. Kudos to all for an excellent job and a special "tusen takk" to Claude and Dorothy :)
I wanted to let you know I forwarded your e-mail and info to EVERYONE in my e-mail address book. I hope you get some more business from it and will order my tree soon also. Lisa (Texas)
Our Noble Fir was waiting for us today when we got home from work. It arrived in excellent condition and looks absolutely beautiful. We have always loved our trees from Tannenbaum. Happy Holidays!!! The Travis Family (South Carolina)
Thank you for the reminder e-mail! We didn't forget about you, Christmas wouldn't be the same without you and Tannenbaum & The website looks great, we love the testimonial page and must admit that we were truly impressed to see a few comments (including our own) which included references to problems to the trees. Most businesses aren't as honest as you! You guys are the best and we must once again commend you on the way you conduct and run your business. There's the right way and the easy way, and Tannenbaum always conducts business the right way. Now on to the important stuff! & We want the biggest most beautiful tree you can find for us. We know that you'll do your best and more importantly we know that we're going to get an awesome tree & Thank you again for the reminder and more importantly for being such good people! We look forward to hearing from you and also to receiving another awesome tree. The James' (California)
Festive-filled corner from Sydney in California
Hi! Thanks for trying to call. I have been working the book fair at my children's school all day today. When I got home, the wreaths and greenery had arrived. I am sure (hope) the trees will be here tomorrow. I'll get started on all the rest tonight. I hung the wreaths on the front door a few minutes ago. Each year, I know I have seen the best already, but you continue to surprise me. They get more and more beautiful. Thanks for checking on things for me... I can't wait to unwrap the trees. It's always so exciting! Jackie (Louisiana)
I just would like to say we were so pleased with our tree last year. My husband said it was the best we ever had. I'm looking so forward to Christmas. Can't wait to get the tree! Have a beautiful Christmas! Santa (Illinois)
Last year we were extremely pleased so we returned for a second time! Our neighbors could not believe how fresh our tree was and how long it lasted. Cheers!!! Bob (California)
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Precious ornaments of the past give a traditional look
Justin, a new customer, ordered a medium density noble and the tip got bent in transit. Even though nobles are workhorses as far as ruggedness goes, Justin had a bright idea for getting his tree to behave by sticking a rod in to keep the tree top straight. I asked if we might showcase his tree for your viewing pleasure.
Wow! Really? I wouldn't mind at all if you used it.. I know what you mean about the holly centerpiece, its definitely got a bite to it. It's really nice looking though, and it's one Christmas decoration that my very curious nephew won't touch. I've kept it on a platter with some water and at the moment it's sitting in the bath tub. I gave it a quick shower to moisten it a little better. So, yes, it's holding up quite well. I always tend to baby plants and fresh greens when we bring them in the house- especially for Christmas. I challenge myself every year to see how long I can get things to last, so don't worry, your tree and centerpiece are in good hands... Merry Christmas! Justin (Florida)
Dear Tannenbaum, I have been ordering my family Noble Fir Christmas Trees from you for several years and have always been delighted with the quality of your trees. This year I would like to order two trees! Cathleen (California)
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Playful shapes in a kaleidoscope of colour - how fun!
Got the tree and it's fantastic! Can't wait to start decorating. I'll try to send a photo when it's done. Thank you so much for all your kind assistance and good luck with the rest of the season! Jeff (Washington D.C.)I just wanted to drop you guys a line to let you know of a big fan. My best friend, Leigh Peters, LOVES your trees! She ordered one last year and I had never seen anything so beautiful and unique in my life, when it comes to Christmas trees. I was recently married, October 13th, and I am exhausted! I decided that I was not going to decorate anything this year and I wanted to just ignore Christmas altogether. Well, Leigh called me yesterday and was raving about her tree and how excited she was and I just had to have one. SO, I have decided to give in and get our very first Noble Christmas tree! I am so happy to finally get one of my own and look forward to working with you guys and continue to get bigger trees as the years go by. I am ordering a small one because I don't want to have to take on the whole she-bang, but hopefully next year we will have a new house and I will be totally in the spirit! From now on I promise to get a tree taller than my husband, 6'6''. Thank you and I can't wait to get my tree, Charlotte (Loiusiana)
I have reordered one of your beautiful Noble Firs again for Christmas. It is becoming a happy tradition & thank you for growing these beauties, Inge (Pennsylvania)
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Regal elegance in Chino Valley, Arizona
We received the Christmas tree right on schedule! Luckily I had house guests that I commandeered to help decorate. It is beautiful and it is huge! So huge in fact we ended up having to trim the top a tad bit so that I'd have room for the star. Felt a little like Beverly D'Angelo in Christmas Vacation ;~) 'Clark, do you think there's room for the angel?' Anyway, as promised, here's a picture of your beautiful work of art, all decorated, thoroughly watered, and we're very pleased. Thank you so much for picking out a perfect tree for us. Merry Christmas! Deb (Arizona)
Thanks for your prompt response. I "googled" noble christmas tree and found your site. FYI: Your site stood out because you gave options on what "style cut" noble tree you offer. This type of Christmas tree is not an option at tree lots or farms on the east coast. For someone who enjoys collecting heavy European handmade ornaments, I'm looking forward to having a tree that has limbs my ornaments hang from NOT lay on... Hope you and your family have a happy Thanksgiving! Theresa (Georgia)
Chris, just wanted to let you know that wreath and tree arrived safely today!!! You have outdone yourself on the wreath this year. I just put it on the front door and it looks great. Tree looks good. Will give status report when I get it opened up!!! Merry Christmas to you and Mark. Thanks again. Terry (California)
Hello... Well I can't believe another year has gone by, when I get your email, it is the warning bell for me to start gearing up for the holiday! It has been a great year for our family and we are looking forward to ending it on a good note. This will be our last year in the house we live in, which I have lived in all my life, as we just purchased a new home and will be renovating it to move into. So for me this is a very special xmas and of course I need one of your very special Noble firs. I would like a natural density 6-7 ft tree, taller and more narrow is better than short and fat, as we are having lots of company this year and need all the floor space we can get! Thanks as always Donna (New Jersey)
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A cheery natural noble from Bo in California
Thank you once again for keeping me on track and for your excellent and special personal service and, of course, your spectacular wreaths that are always anticipated by all of their recipients (trust me, I started getting the hints early last month!). Have a wonderful holiday! Let me know if you need anything else. Thank you. Joanne (Ohio)
Your wreaths got here on time and in excellent condition. They are well-matched and truly gorgeous. They are so fresh that I barely had to sweep the kitchen floor after laying them on it to attach the wires. Best, John (Michigan)
Howdy!! We are again very pleased with your trees that you sent us!!!....Our noble fir is exquisite, and my wife is very impressed....The trees for our church are nicely matched and have provided us with a wonderful aroma......GREAT JOB GUYS!! Happy New Year!! Floyd (Montana)
The tree arrived Tuesday afternoon. Both my husband and I are sick, so we did not decorate the tree until last night. I have been boasting to all my friends what a fantastic tree I get from you each year and how it is worth the extra dollar amount especially considering the convenience of door step delivery. I hate to say it, this year the tree looks rather sorry. It is very nicely shaped, but the branches are so soft that I was only able to hang less than half my normal ornaments. It is almost impossible to hang anything in the lower branches as they just lie on top of each other. As a result the tree, particularly in daylight looks rather bare. I know this is a first for us, but it is very disappointing, especially since we had such an outstanding tree last year. I felt I had to let you know our disappointment so that in future you make sure that the trees you send out are not just beautiful when cut but also sturdy enough for decoration. Sincerely, Christiane (Washington)
So sorry to hear this. We will make it right. The tree you received must have been a hybrid noble with softer needles and branches.
Got the wreath today and my neighbor LOVES it! ... The tree is decorated and I think our best tree yet!... We have really enjoyed making your trees a family tradition and can't wait to send you more pictures this year for your website. You should put some pictures of yourself and everyone that works the farm. We'd love to put faces to names! Thanks for all the helpful info! Leigh (Louisiana)
We ordered a Noble Fir from you last year and absolutely loved it! Just wondering if you could help us out and let us know, what did we order last year? Looking forward to ordering this year too! Thanks for your help! Lisa (Wisconsin)
I got the tree! It is perfect. I set it up in my living room and decorated it last night! I love it! thanks so much for making my Christmas wonderful this year!! Susan (California)
A tall slender beauty for this Chicago home! The tree came yesterday and looks great! It is the best one that we have every gotten from you. I will send pics when fully decorated. Keep up the good work. Merry Christmas, Mark (Illinois)
Your trees are as-fresh-as-fresh-can-be! Thanks so much for your help with my order. I always look forward to getting my beautiful Christmas tree from y'all! Take good care! Gretchen (Alabama)
Thank you very much for a wonderful tree. It is outstanding! We wish you a wonderful Christmas and a Happy New Year 2009. Cheers! Udo and Bess (South Carolina)
I ordered a tree from you last year and was very pleased. Thank you. I ordered via phone and was able to set up a delivery day which went perfect... Thank you very much. Sincerely, Bruce (Florida)
It's that time of the year again. From this email it looks like I am a couple of weeks later than last year placing my tree order... Thanks for your continued supply of beautiful noble trees. Sydney (California)
We hope that you and everyone there at Tannenbaum had a very merry Christmas!!!! My apologies for the delayed response, things just get a little crazy around here at this time of year. I spoke with Mark and it was a pleasure! Speaking with a business owner who takes such pride in his product and who demonstrates such genuine concern for his customer is exceptionally rare these days! Mark stepped right up and took full responsibility for everything, even though I acknowledged that this was a living plant and no one could have foreseen the outcome. Mark was so generous that he offered to fully credit us for this years purchase, send us a new tree out immediately and give us a free tree next year. I found myself in the unusual situation of having to convince him that such drastic steps were not necessary. We finally agreed that my family and I would gladly accept a refund for the tree which died and at Mark's insistance agreed that you would place us on the list for one free tree next year. My first thought was how do you stay in business standing behind a product that no one could guarantee, but then I realized that in our 5-6-7-8-??? years of business this was the first ever bump in the road and you guys stepped right up and not only made it right but went over and above what could reasonably be expected. Needless to say you've got customers for life here in Palmdale and we're going to tell anyone who will listen that they should get their tress from Tannenbaum next year and every year thereafter. You all are the BEST!!!!!!!... We'd be happy to post a testimonial for you telling the world not only how good your trees are, but also how great it is to do business with Tannenbaum... We hope that you all have a wonderful, prosperous and safe New Year!!!!!!! The James' (California)
Joe, thank you for your kind words and understanding. This unfortunate circumstance of your tree not holding up as it should have was truly a disappointment for us as well. In all our years of experience with internet shipping we can honestly say that this was a rare situation indeed.
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Traditional New England style
Here is my last years tree. Looked beautiful! Looking forward to receiving a new one. Merry Christmas, Anna (New Jersey)I got all my beautiful decorations last night. Everything is so lush. I just can't believe how fresh it all is! The tree is beautiful. I love it. It is somewhat different than what I am used to, though. What kind is it? Mark told me when he called about it, but I can't remember. I know people will be asking me. I am especially impressed with the garland. Did you make it? I have never seen any prettier. The wreaths look gorgeous. I have the prettiest doors in town. I got the lights on the tree last night and the garland. I did hang a few ornaments, but the kids asked me to wait so I didn't put most of them up. We'll finish it tonight. I'll send pictures of everything when I get it done. Thank you. Thank you. You all are the best! Jackie (Louisiana)
Thanks! Tree arrived today. I cut off two inches of the base, put it in the stand, added hot water and freed it from the plastic wrapping and string. This is always a high light in the process for me, as each set of limbs, from the top to the bottom, are loosed and fall into their natural place. The tree is, indeed, a blond bombshell of a tree. As near to perfect as it could be. I almost hate to add decorations to it. Thanks for it, yaw'll. You sure know how to add customer loyalty. PS - In my research of Christmas Tree Tonics, I came across one that recommended adding a "splash" of vodka to each refilling of the water in the stand. What do you recommend I put in the water to maximize the life of the tree? No problem with my using vodka. I am a sour mash fan myself. Merry Christmas! Bill (Florida)
The tree is perfect. I am so pleased to get compliment after compliment. Again, no ornaments - just lights & icicles. My other daughter is buying from you next year - so that will be four of us. The wreath was just what I wanted. Everytime I open the door I have this wonderful scent. I feel as if I've made a new friend. Thanks again! Joanne (California)
I purchased from you folks last year and was so happy. I desire as tall a tree as possible as we have 11 foot ceilings....and the largest I saw on your web site was 9'. If there are taller ones available please advise...look forward to the tree this year...last years was still fresh towards the end of January. Thank you. Jim (Ohio)
Your trees are always great! Bruce (TX)
The tree arrived fine, and it is great. In the past, I think I have always bought 9-10 feet trees--we always have to cut some off of the top (and once, in Ft. Worth, a 12-ft tree), but yours is just perfect without doing anything to it! Thank you all so much. Pictures will follow! Happy Holidays! Alice (California)
We have received so many thoughtful emails, cards and photos. I wish we could display each and every one but as you can see... Regardless, we appreciate hearing your comments or concerns and will continue to post them - - many thanks for your feedback!
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